Pivoting to Add a Delivery Service to Your Small Business
Delivering Services During COVID-19
Description
As small businesses play their part in helping to flatten the curve, it’s seen most businesses closing their storefronts and physical locations. Creating a delivery arm for your small business could be one way to keep serving your existing customer base, while also attracting new customers.
Join presenter Marc Kuo and learn the steps, considerations and things to keep in mind as you develop a strategy for your new delivery service.
What Will I Learn?
Key aspects to setting up a delivery service
Important considerations to keep in mind
Designing the customer experience: contactless deliveries and social distancing
How to build in efficiencies: from route optimization to client communications
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